Terms of service

Terms of Service

Last updated: March 1st, 2026

Welcome to Chromia (“we,” “us,” “our”). By accessing or using our website, products, or services, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our site.

If you do not agree to these Terms, you may not access the website or purchase our products.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.

3. Product Information & Accuracy

We make every effort to display our products as accurately as possible. However, we do not guarantee that your device’s display of colors or results will be exact.

Product results may vary from person to person due to differences in skin type, tone, chemistry, and application.

4. Pricing & Modifications

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any product or service at any time without notice.

5. Orders & Payment

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or abusive.

If we make a change to or cancel an order, we may attempt to notify you using the email or contact information provided at checkout.

6. Shipping

Shipping times provided are estimates and not guarantees. Delays may occur due to carriers, customs, or circumstances beyond our control.

We are not responsible for delays caused by incorrect shipping information provided by the customer.

7. Returns & Refunds

We offer a 30-day money-back guarantee as stated on our website.

To be eligible for a refund, customers must follow the return instructions provided by our support team. Refunds are processed once returned items are received and inspected.

We reserve the right to refuse refunds for abuse of the policy or excessive return behavior.

8. Accuracy of Account Information

You agree to provide current, complete, and accurate purchase and account information and to update it promptly if changes occur.

9. Intellectual Property

All content on this site, including text, images, logos, videos, and designs, is the property of Chromia and may not be copied, reproduced, or used without written permission.

10. Third-Party Tools & Links

We may provide access to third-party tools or links that we do not control. We are not responsible for the content, accuracy, or practices of third-party websites.

Use of third-party tools is at your own risk.

11. Disclaimer of Warranties

Our products and services are provided “as is” and “as available,” without warranties of any kind, either express or implied.

We do not guarantee that results will be the same for every customer.

12. Limitation of Liability

To the fullest extent permitted by law, Chromia shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or website.

13. Indemnification

You agree to indemnify and hold harmless Chromia from any claim or demand arising from your breach of these Terms or violation of any law.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of United States, without regard to conflict of law principles.

15. Changes to Terms

We reserve the right to update or replace these Terms at any time. Changes will take effect immediately upon posting on the website.

It is your responsibility to check this page periodically for updates.

16. Contact Information

For questions about these Terms, please contact us at:

Email: support@trychromia.com
Website: https://trychromia.com